Table of Content
Agreement
By using our website and services, you agree to these terms and conditions. If you do not agree to these terms and conditions, you must not use our website or services. We may update these terms and conditions from time to time by posting a new version on our website. Your continued use of our website and services after any such modifications will constitute your acceptance of the modified terms and conditions.
Payment Terms
Payment must be made in full before any products will be shipped. We accept payment via credit card or Interac transfer.
Shipping Policy
We will ship orders within 2-3 business days of receipt of payment. Shipping times may vary depending on the shipping method selected at checkout. Please note that we are not responsible for any delays or errors caused by the shipping carrier.
Product Availability
We make every effort to ensure that all products listed on our website are available for purchase. However, in some cases, products may be out of stock or unavailable. If this is the case, we will notify you and issue a refund for any payment made.
Returns policy
We do not accept returns for any products purchased from our website. All sales are final. In the event of a defective or damaged product, please refer to the Warranty Policy below.
Warranty Policy
All new products sold on our website come with a manufacturer's warranty. We offer warranty processing services for all new products purchased from our website for the duration of the manufacturer's warranty period.
In addition, we offer a 1-year warranty on all reconditioned products sold on our website. This warranty is processed by our ecommerce business and covers defects in materials and workmanship under normal use and service.
If a product is found to be defective within the warranty period, please contact us to initiate a warranty request. We will provide you with instructions on how to proceed with the warranty process.
Please note that we are not responsible for any defects or damages caused by misuse, abuse, or neglect of the product. In addition, we are not responsible for any shipping costs associated with returning the product to us for warranty service.
Once we receive the defective product, we will inspect it and verify that the defect is covered by the warranty. If the defect is covered, we will initiate the warranty process and provide you with an estimated timeline for the completion of the warranty service.
Please note that the manufacturer's warranty terms and conditions will apply to all new products, and the 1-year warranty processed by our ecommerce business will apply to all reconditioned products.
By purchasing a product from our website, you agree to the terms of the manufacturer's warranty policy and our warranty processing services. Please review the warranty policy carefully before making a purchase.
Privacy Policy
We take your privacy seriously and will only use your personal information to process your order and communicate with you about your purchase. We will not share your information with any third parties.
Limitation of Liability
In no event shall we be liable for any damages, including but not limited to direct, indirect, special, incidental or consequential damages or losses arising out of or in connection with the use or inability to use our products.
Termination
We reserve the right to terminate or suspend access to our services at any time, without notice and without liability to you, if you breach these terms and conditions or for any other reason.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Uptimum Informatique or our suppliers and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works of any content on our website without our prior written consent.
Applicable Law
These terms and conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the province of Québec, Canada.
Links to Other Websites
Our website may contain links to third-party websites that are not owned or controlled by Uptimum Informatique. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and conditions and privacy policies of any third-party websites before using them.
Cookie Usage
This website uses cookies to enhance user experience and improve the quality of services. By using this website, you consent to the use of cookies in accordance with the terms of this policy.
What are cookies?Cookies are small text files that are placed on your computer or mobile device when you access our website. They help us recognize your device and remember your preferences, such as language and shopping cart contents.
Types of cookiesThere are different types of cookies, including:
- Essential cookies: these cookies are necessary for the website to function properly and cannot be disabled.
- Functional cookies: these cookies enable additional functionality, such as remembering your login details or preferences.
- Analytical cookies: these cookies allow us to track and analyze website usage, such as the number of visitors and pages viewed.
- Advertising cookies: these cookies are used to display personalized ads based on your browsing habits.
On this website, cookies are used to:
- Remember your preferences and settings.
- Analyze how you use our website and improve its performance.
- Display personalized ads on our website and third-party sites.
- Provide relevant product recommendations and offers.
- We do not share your personal information with third-party advertisers or ad networks.
You can control and delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the website and your user experience.
By using this website, you consent to the use of cookies as described in this policy. If you have any questions or concerns about cookie usage, please use contact us form on the website.